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At Bilero.gr, product returns are subject to change / refund within 7 calendar days of their receipt, and do not incur any change / refund. It's Free for all of Greece, provided you use the shipping company ELTA DOOR DOOR with which we work. Changes For returning the products you can contact us either by e-mail at bilero.gr@gmail.com or by phone at 210-5789936. Your new product is shipped with the shipping company ELTA DOOR DOOR the following day after the request for replacement of your products has been registered. Please note that in order to receive the new product you will need to hand your parcel back to ELTA DOOR DOOR representative. A prerequisite for replacing the product is to be in its original condition, ie unused and in its original packaging (in its box and in the carrying bag) with proof of purchase or any other accompanying forms. . {No refunds} BILERO is not obliged to refund or change the product in the event of ordering a shoe made to your standards, made from scratch or any modification to the products! Changes in Defects During the execution of our orders, our company checks the products in order to ensure their excellent quality. In the unlikely event you receive a defective product, you can contact us either by e-mail at bilero.gr@gmail.com or by phone at 210-5789936 to make a refund without incurring any costs. change / return. Bilero.gr processes your order return request and orders the shipping company ELTA DOOR DOOR to pick up your product from the address you have indicated. Upon receipt of the returned product, we will contact you immediately to complete the return process. Changes to wrong product shipments In the process of order fulfillment, our company controls the products in order to ensure their excellent quality and proper shipment. In the unlikely event that you receive a product other than the product you ordered, you can contact us by e-mail at bilero.gr@gmail.com, or by phone at 210-5789936 and you may change / return without charge. at costs. PRODUCTS RETURN ADDRESS Bilero.gr Karatheodori 7, Peristeri PC 12134 TEL 210-5789936 / 210-3476364 Monday-Friday 09:00 - 18:00 e-mail: bilero.gr@gmail.com