At Bilero.gr, the return of the products is valid for changes / returns within 15
calendar days from the date of their receipt, and does not burden you with change
/ return costs. It is Free for Greece, as long as you use the transport company
ELTA DOOR to DOOR with which we cooperate. Changes For the return of the products
you can contact us either by e-mail at bilero.gr@gmail.com, or by phone at 210-
5789936. Your new product is sent with the transport company ELTA Door to Door,
the next day, from the day of registration of the request to replace your
products. Please note that in order to receive the new product you must deliver
the parcel you have to return to the ELTA DOOR to DOOR representative. Necessary
condition for the replacement of the products is to be in its original condition,
ie not to be used as well as to be in its original packaging (in its box and in
the transport bag) with the proof of purchase or with any other accompanying
forms . Defective Changes Our company during the process of execution of orders,
checks the products, in order to ensure their excellent quality. In the rare case
that you receive a product that has a manufacturing defect, you can contact us
either by e-mail at bilero.gr@gmail.com, or by phone at 210-5789936 to return the
product without incurring costs change / return. Bilero.gr processes the request
for the return of your order and instructs the transport company ELTA DOOR to
DOOR to pick up your product from the address you have stated. Upon receipt of
the returned product, we will contact you immediately to complete the return
process. Changes in shipments of wrong products Our company during the process of
execution of orders, checks the products, in order to ensure their excellent
quality and correct shipment. In rare case you receive a product that is
different from the product you ordered, you can contact us by e-mail at
bilero.gr@gmail.com, or by phone at 210-5789936 and proceed with the change /
return without charge. Address OF RETURN PRODUCTS Bilero.gr Karatheodori 7,
Peristeri Post Code 12134 TEL. 210-5789936 / 210-3476364 Monday-Friday 09:00 -
18:00 e-mail: bilero.gr@gmail.com